WHAT IS INCLUDED?
Exclusive content created just for the BTS Society.
Online classes and videos on techniques and new products.
Free monthly embroidery pattern
5% off all purchases with Olive Avenue
Pre-release on all classes, workshops and retreats
Annual $20 voucher
Seeds to Sew donation
HOW DO I SIGN UP?
Follow this link to join the Behind the Seams Society and complete the form with your details. There is an annual fee of $35.
When do I receive my $20 voucher?
Once you have joined you will receive your $20 voucher. You can use your voucher online using a unique discount code or in person.
Do I have to give my full birthday to receive the birthday gift?
No! All we ask is for the day and month. Years need not apply! Our birthday gifts are a way of thanking you for being a valued member of our community plus encourage your love for fibres and textiles.
How will I be notified of exclusive content and pre-release tickets?
Communication will be through email or on the Behind the Seams Society closed Facebook page. This allows you to view the content at a time that suits you and we can deliver to every member at the same time.
Can anyone use my 5% off code?
No, your code is exclusively for you! Whilst we understand the ease that your code can be passed around, we would love for you to refer your sewing friends to the BTS Society so they too can receive all the amazing benefits.
My 5% off code isn't working, why?
Each year of membership you will be issued a new code giving you 5% off everything storewide. This code is linked exclusively to your account on the Olive Avenue website. First check to see if you are signed into your account. If you are still experiencing a problem, chat with us in the bottom corner of this page and we will get it sorted for you immediately.
How does the free embroidery pattern get to me?
When you sign up the address you provide will be used to send out your monthly embroidery pattern. Trusty snail mail will deliver your pattern straight to your door every month. Due to the vast number of locations our members are in, we cannot guarantee an exact delivery day for your pattern. We ship out all the patterns at the end of the month so they are due to arrive to you at the beginning of each following month.
If you have any other queries on deliveries please be in touch.
Will you be auto-debiting my card annually?
At this stage, no. Some customers have expressed interest in there being an auto debit option and we are working on implementing that system. To ensure your membership doesn't lapse, we will be in touch to confirm renewal. Your card details are not stored and will not be charged without your authority.
My question isn't answered here.
Please get in touch with us! The chat bubble on the bottom right of this page comes straight through to our team. Alternatively visit our contact page.